I attended a corporate awayday on Thursday, as a participant rather than a facilitator (for a change). It was a pretty good day, made better by the fact that the agenda was not too packed (only 4 main sessions), and time was allowed for networking and chatting. Not enough time for my taste, but then my preference now is for the Open Space model, which essentially turns an awayday into one long coffee break.
Guy Browning of Smokehouse led an entertaining session on creativity. He told some good stories, and encouraged us to try out some good techniques, one of which struck a particular chord with me.
What can you learn from a glass of water?
Standing at the front of the room in front of the 60 or so participants, Guy held up a clear glass of water. He asked us each to take the viewpoint of the glass of water, and write down what the glass of water was seeing, feeling and experiencing at that moment.
My thoughts were:
- seeing: a room of people, a hand very close, windows and greyness outside
- feeling: anticipation, fear, curiosity
- experiencing: feeling new-born, just been taken to a new vantage point
Guy made the point that the exercise allowed us to project ourselves onto something as plain and unfeeling as a glass of water. And what we had each come up with told us something about ourselves – what we thought the glass of water was seeing, feeling and experiencing was connected with how we ourselves were at that moment. “You don’t see the world as it is, you see it as you are”. And I can see some links between my thoughts about the glass of water, and how I was feeling at that time.
This is interesting to me for two reasons. The first is because these kinds of projective techniques can be useful to facilitators, coaches or mediators. Rather than asking people directly to describe how they are feeling or what they are experiencing (when they may censor themselves, or say what they think you want to hear), you can use a technique like this to help people find other ways to reveal how they are – drawing, choosing a postcard from set of 50 postcards, taking an imaginary walk and describing what they can see, and so on.
The other reason this is of interest to me is that it is connected with bringing about change. We may be acutely aware of what we are unhappy with in the external world – what we would like to change. But we are often unaware of how our own actions are bringing about the outcomes we so dislike. For example, I blogged recently about how our desire for security and control may actually make us less secure.
If you’re not part of the problem…
Adam Kahane touches on this in his book on mediation Solving Tough Problems. He takes issue with the slogan “If you’re not part of the solution you’re part of the problem”. Kahane says that this slogan
actually misses the most important point about effecting change. The slogan should be…”If you’re not part of the problem, you can’t be part of the solution”. If we cannot see how what we are doing or not doing is contributing to things being the way that they are, then logically we have no basis at all, zero leverage, for changing the way things are – except from the oustside, by persuasion or force.
This is a really important point for anyone who wants to bring about change. It would be easy to see ‘being part of the problem’ as itself a problem for a change-maker, but Kahane encourages us to see it as an opportunity. Being inside a problem makes it easier, not harder, for us to have empathy with the other ‘problem people’ – they are more similar to us than we may care to admit. And it gives us an insight into how they (we) are creating the problem, how difficult it is to make personal change, and what we can do to make it easier for others to change – often by taking the first steps ourselves.